Juridique

Politique De Confidentialité

Last Revised: 01.03.2025

1. Introduction

Bienvenue à Commercin.com (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparency in how we collect, process, and store your personal data. This Privacy Policy explains how we handle your personal information when you use Commercin.com, an international B2B online marketplace connecting buyers and suppliers.

By using our website or services, you agree to the collection and use of your data as described in this policy. If you do not agree, please do not use our services.

2. Who is Responsible for Processing Personal Data?

The processing of personal data is carried out by Commercin.com, acting as the Data Controller. We ensure compliance with applicable data protection laws, including:

General Data Protection Regulation (GDPR)
Law No. 78-17 of January 6, 1978 (Informatique et Libertés law)
Other relevant global privacy laws

3. What Personal Data Do We Collect?

We collect the following personal data:

a. Information You Provide to Us

Account Details: Name, email, phone number, company name, job title, and password.
Business Information: Company registration details, tax ID, trade licenses, and product details.
Payment Information: Credit/debit card details, bank account information (processed securely by third-party providers).
Identity Verification Data: Government-issued ID, business registration certificates, or required verification documents.

b. Information We Collect Automatically

Device and IP Information: IP address, browser type, operating system, and device settings.
Usage Data: Pages visited, clicks, browsing behavior, time spent on pages.
Cookies & Tracking Technologies: Used for analytics, security, and service improvements.

4.What We Do with the Information We Collect

We collect and process data for the following purposes:

Providing & Improving Services: Managing user accounts, enabling transactions, and ensuring smooth platform operation.
Security & Fraud Prevention: Detecting suspicious activity and enforcing safety measures.
Communication: Sending service updates, responding to inquiries, and providing customer support.
Marketing & Promotions: Sending newsletters, special offers, and relevant business opportunities (with user consent).
Analytics & User Experience Improvements: Tracking behavior to enhance website performance and services.
Legal Compliance: Meeting regulatory obligations and cooperating with authorities if required.

5. AI & Automated Decision-Making

Commercin.com may use Artificial Intelligence (AI) and Automated Decision-Making (ADM) to enhance our services. This includes:

Product & Supplier Recommendations: AI-powered algorithms suggest relevant suppliers, products, and services based on user activity and preferences.
Fraud Detection & Risk Management: AI analyzes behavioral patterns to detect and prevent fraudulent transactions or suspicious activity.
Personalized Search Results: Automated ranking of search results based on past activity, preferences, and market trends.

User Rights Regarding AI Decisions:

You can request human intervention if a decision affects your ability to use our platform.
You have the right to contest automated decisions that significantly impact you.

For AI-related concerns, contact us at contact@commercin.com.

6. Third-Party Marketplaces & API Integrations

Commercin.com may allow users to integrate third-party services via API connections or external marketplaces.

If you connect Commercin.com with another platform (e.g., payment gateways, logistics providers, accounting software), their privacy policies apply.
We may share limited personal data with integrated services to facilitate transactions (e.g., shipping addresses with logistics providers).
Users are responsible for reviewing third-party privacy policies before integration.

7. How Long Are Your Personal Data Kept?

We retain your data for the following durations:

User accounts & transactions: Up to 5 years after account deactivation.
Marketing & promotional communications: Up to 2 years after last interaction.
Customer service inquiries: Up to 1 year after resolution.

After the retention period, data is securely deleted or anonymized.

8. Confidentiality of Your Personal Data

We share your personal data only in the following cases:

With trusted third-party service providers: Hosting, payment processing, emailing services (under confidentiality agreements).
To comply with legal obligations: If required by law enforcement or regulatory authorities.

We do NOT sell or rent your personal data to third parties.

9. Your Rights as a User

Under GDPR and other privacy laws, you have the following rights:

Right to Access: Request a copy of your personal data.
Right to Rectification: Correct inaccuracies in your data.
Right to Erasure (“Right to Be Forgotten”): Request data deletion under certain conditions.
Right to Restriction: Limit processing of your data.
Right to Object: Withdraw consent for marketing communications.
Right to Data Portability: Obtain a copy of your data in a machine-readable format.

To exercise your rights, contact contact@commercin.com.

10.Use of Cookies on Commercin.com

Cookies are small text files stored on your device to enhance your experience.

a. Types of Cookies We Use

Essential Cookies: Required for website functionality.
Analytical Cookies: Used for performance monitoring (e.g., Google Analytics).
Marketing Cookies: Used for targeted advertising and remarketing campaigns.

b. Managing Cookies

You can manage cookie preferences via your browser settings:

11.Updates to This Privacy & Cookie Policy

We may update this policy periodically to remain compliant with regulations. Changes will be posted here, and users are encouraged to review it regularly.