Help Centre / Orders & Purchases
Orders & Purchases
Placing, tracking and managing your orders.
How do I place an order?
Browse or search for the product you need, set your quantity — remembering each supplier sets a minimum order quantity (MOQ) — and add it to...
How do I cancel an order?
Orders can be cancelled while they are still awaiting payment or payment verification. Open the order from your dashboard and use the cancel...
How do I track a package?
Open your dashboard, go to My Orders and select the order. Once the supplier marks it as shipped, the tracking number appears on the order p...
Can I order samples before buying in bulk?
Many suppliers offer samples. Use Request Quote on the product page and state that you want a sample and the quantity you are considering af...