Help Centre / Trust & Verification
Trust & Verification
How we check suppliers and keep trading safe.
What does the Verified Supplier badge mean?
A verified supplier has submitted business registration documents that our team has checked. The badge confirms the company exists and is tr...
How do I become a verified supplier?
Register a supplier account, then open the verification area in your vendor dashboard and upload your business licence and supporting docume...
How do I report a listing or a supplier?
Every product page has a Report this listing link. Choose the reason that fits, add any detail, and our team reviews it. Reports are confide...
How do I trade safely on the platform?
Keep all communication and payment on the platform, so there is a record if something goes wrong. Be cautious of any supplier asking you to...