We are committed to protecting your privacy and ensuring transparency in how we collect, process, and store your personal data. This policy explains how we handle your personal information when you use commercin.
1 Introduction
Welcome to commercin (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparency in how we collect, process, and store your personal data. This Privacy Policy explains how we handle your personal information when you use commercin, an international B2B online marketplace connecting buyers and suppliers.
By using our website or services, you agree to the collection and use of your data as described in this policy. If you do not agree, please do not use our services.
2 Who is Responsible for Processing Personal Data?
The processing of personal data is carried out by commercin, acting as the Data Controller. We ensure compliance with applicable data protection laws, including:
3 What Personal Data Do We Collect?
We collect the following personal data:
a. Information You Provide to Us
b. Information We Collect Automatically
- Device and IP Information: IP address, browser type, operating system, and device settings.
- Usage Data: Pages visited, clicks, browsing behavior, time spent on pages.
- Cookies & Tracking Technologies: Used for analytics, security, and service improvements.
4 What We Do with the Information We Collect
We collect and process data for the following purposes:
- Providing & Improving Services: Managing user accounts, enabling transactions, and ensuring smooth platform operation.
- Security & Fraud Prevention: Detecting suspicious activity and enforcing safety measures.
- Communication: Sending service updates, responding to inquiries, and providing customer support.
- Marketing & Promotions: Sending newsletters, special offers, and relevant business opportunities (with user consent).
- Analytics & User Experience Improvements: Tracking behavior to enhance website performance and services.
- Legal Compliance: Meeting regulatory obligations and cooperating with authorities if required.
5 AI & Automated Decision-Making
commercin may use Artificial Intelligence (AI) and Automated Decision-Making (ADM) to enhance our services. This includes:
- Product & Supplier Recommendations: AI-powered algorithms suggest relevant suppliers, products, and services based on user activity and preferences.
- Fraud Detection & Risk Management: AI analyzes behavioral patterns to detect and prevent fraudulent transactions or suspicious activity.
- Personalized Search Results: Automated ranking of search results based on past activity, preferences, and market trends.
User Rights Regarding AI Decisions
- You can request human intervention if a decision affects your ability to use our platform.
- You have the right to contest automated decisions that significantly impact you.
For AI-related concerns, contact us at contact@commercin.com.
6 Third-Party Marketplaces & API Integrations
commercin may allow users to integrate third-party services via API connections or external marketplaces.
- If you connect commercin with another platform (e.g., payment gateways, logistics providers, accounting software), their privacy policies apply.
- We may share limited personal data with integrated services to facilitate transactions (e.g., shipping addresses with logistics providers).
- Users are responsible for reviewing third-party privacy policies before integration.
7 How Long Are Your Personal Data Kept?
We retain your data for the following durations:
After the retention period, data is securely deleted or anonymized.
8 Confidentiality of Your Personal Data
We share your personal data only in the following cases:
- With trusted third-party service providers: Hosting, payment processing, emailing services (under confidentiality agreements).
- To comply with legal obligations: If required by law enforcement or regulatory authorities.
We do not sell or rent your personal data to third parties.
9 Your Rights as a User
Under GDPR and other privacy laws, you have the following rights:
To exercise your rights, contact contact@commercin.com.
11 Updates to This Privacy & Cookie Policy
We may update this policy periodically to remain compliant with regulations. Changes will be posted here, and users are encouraged to review it regularly.
12 User Acceptance of Privacy Policy
By continuing to use commercin, you acknowledge that you have read, understood, and accepted this Privacy & Cookie Policy.
Contact
For questions, feedback, or legal inquiries, please contact us.