Payments & Billing

How do I pay by bank transfer? After placing an order you are shown the bank details along with your order number, which must be quoted as the payment reference. Once you... I have made the transfer — what happens now? Upload your transfer receipt from your order page. Verification usually takes one business day. You will be emailed as soon as the payment i... My payment receipt was rejected The rejection email explains why — commonly the amount does not match, the reference is missing, or the document is unreadable. Your order i... Getting paid as a supplier Once an order is marked delivered and the buyer protection window closes, the order value less the platform commission becomes available in... How do I get a copy of my receipt? Every order page shows a full breakdown you can print or save as a PDF from your browser. Signed-in buyers find their orders under My Orders...