Shipping & Tracking

How are shipping costs calculated? Shipping is quoted per supplier, based on the weight and volume of your order and the destination. The cost is shown at checkout before you... How long will delivery take? Lead times vary by supplier, product and destination. Stocked items typically ship within a few business days, while manufactured-to-order g... Why was my order split into several deliveries? If your basket contains items from more than one supplier, it is split into separate orders — one per supplier. Each has its own order numbe... Do you handle customs and import duties? Import duties and customs clearance are the responsibility of the buyer unless the supplier has agreed otherwise in writing. Check the incot...