Timely Shipping | Commercin

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Trade Protection

Shipping and Logistic Services

Minimize uncertainty in your inventory with our On-time Delivery Guarantee and track shipments through Commercin.com Logistics

On-time Delivery Assurance

If your delivery is delayed, you’ll automatically receive compensation without needing to negotiate with the supplier

Inventory Oversight

Better manage your inventory with the assurance that orders will be delivered on time

Delay Compensation

In the event of a delayed delivery, you will receive a coupon for use on future purchases

Simplified Claims Process

Commercin.com will handle the review of your claims, so you won’t have to deal with supplier negotiations

*Seed buyers must submit a claim to qualify for compensation.

How to Request a Refund

01. Find items that are covered by the On-time Delivery Guarantee

You get paid securely through your selected payment method, such as bank transfer or digital wallet. Payments are processed quickly, fully protected, and can be tracked anytime from your account dashboard.

02. Complete your payment on Commercin.com using your chosen payment method

To create a shop, simply register for an account, complete your profile with the required business details, and upload your products. Once your information is verified, your shop will go live, allowing you to start selling right away.

03. File a claim if a delay happens:

If your products arrive late, go to My Orders > Order Details to initiate a claim.
Scaleup, Enterprise, and Enterprise Pro buyers will have compensation automatically applied to their accounts.

04. Receive compensation:

Get platform coupons that can be used for future Commercin.com purchases.