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Commercin.com offers secure payment methods, safeguards against unforeseen issues like product or shipping problems, and provides mediation support to resolve any purchase-related concerns between buyers and suppliers. Watch to learn more.
20K Trade Assurance orders
20K Purchased from us
20K Suppliers
20K Products
How We Protect Your Purchases on Commercin.com
Trade Protection simplifies and secures global business for both buyers and suppliers.
Start a Trade Protection Order
Agree on an order with a supplier on Commercin.com.
Pay Through Commercin.com
Complete your payment using an online payment method or wire transfer via Commercin.com.
Payment Held in Escrow
Your payment is securely held in escrow and released to the supplier once the product is received and confirmed.
Get a Refund if Order Terms Are Not Met
If there are issues with the order, we assist in resolving them, offering refunds or compensation when necessary.
Buyer
Trade Assurance
The Supplier
What’s Covered
Safe & Easy Payments
Secure payment options to ensure a smooth transaction.
Money-Back Policy
Protection with a refund if the order terms are not met.
Shipping & Logistics Services
Coverage for shipping-related issues to ensure timely delivery.
After-Sales Protections
Support for any concerns or issues that arise after the purchase.
Safe & easy payments
Every payment on Commercin.com is encrypted, secure, and processed in as little as 2 hours. You can pay using any major online payment method or via bank-to-bank wire transfer, all in your local currency.
Additionally, you may qualify for flexible financing options, such as Payment Terms: 30/60 Days*, to help manage your cash flow.
Money-back policy
If your order hasn't shipped, goes missing, or arrives with defects, incorrect items, damages, or any other product-related issues, you can claim a refund.
In eligible countries*, you can also benefit from our Easy Return service, allowing you to return defective products locally for free.
*Available for orders under US $3,000 and for buyers in Australia, Belgium, Canada, Chile, Czech Republic, France, Germany, Israel, Italy, Japan, Korea, Mexico, Netherlands, Pakistan, Poland, Portugal, Russia, Saudi Arabia, Spain, Switzerland, Ukraine, United Arab Emirates, the United Kingdom, the United States, and more countries to come. Please refer to our terms and conditions for full eligibility details.
Shipping & logistics services
Eliminate inventory uncertainty with our On-time Delivery Guarantee, ensuring your order arrives by a fixed date or you receive platform compensation.
With Marketplace.com Logistics, benefit from the reliability of our dedicated logistics network and track your shipment in real-time across most countries and regions worldwide.
After-sales protections
Receive support directly at your doorstep with on-site installation, maintenance, repair, and free replacement parts services for eligible products.
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